Building Connection in Every Conversation
We believe that empathic communication is the foundation of thriving organizations. Our mission is to help companies create workplaces where people feel heard, valued, and connected.
Our Story
Soft Skill Me Up was founded in 2015 by Dr. Maria Santos, a clinical psychologist and organizational development expert who witnessed firsthand the devastating impact of poor communication in corporate environments. After years of research and practice, she developed a comprehensive methodology that combines neuroscience, psychology, and proven business practices to transform workplace relationships.
What started as workshops for small teams has grown into a comprehensive training organization serving Fortune 500 companies, healthcare systems, tech startups, and everything in between. We've trained over 50,000 professionals across 200+ organizations, helping them build cultures where authentic communication thrives.
Our approach is different because we don't just teach communication techniques. We help people understand the psychology behind human connection, build genuine empathy skills, and create lasting behavioral change. The result? Organizations that don't just perform better, but where people genuinely want to work.
Companies Served
Professionals Trained
Client Satisfaction
Meet Our Team
Experts in psychology, communication, and organizational development dedicated to your success
Our Values
The principles that guide every interaction and decision we make
Authentic Connection
We believe genuine human connection is the foundation of all successful relationships, both personal and professional.
Evidence-Based Approach
Every method we teach is grounded in research from psychology, neuroscience, and proven business practices.
Lasting Transformation
We're not interested in quick fixes. We create sustainable change that transforms cultures from the inside out.
Partnership Mindset
We work alongside you as partners, not consultants. Your success is our success, and we're committed for the long haul.
Continuous Learning
We stay at the forefront of research and best practices, constantly evolving our methods to serve you better.
Human-Centered
People aren't resources. They're humans with needs, emotions, and aspirations. We honor that in everything we do.
Our Vision
We envision a world where every workplace is characterized by psychological safety, authentic connection, and compassionate leadership. Where people don't just show up to work, but bring their full selves and feel genuinely valued.
Through empathic communication, we believe organizations can simultaneously achieve better business results and create more human, fulfilling work environments. This isn't a trade-off. It's the path forward.
Recognition & Awards
Best Training Program 2023
Training Industry Magazine
Top Workplace Culture Consultant
HR Executive Magazine
Innovation in Learning Award
Association for Talent Development
Client Choice Award
Clutch.co - 5 Years Running
Ready to Work Together?
Let's discuss how we can help your organization build a culture of empathic communication.